Testimonials

Buyer

Carol Lee is the best residential real estate agent with whom I have ever worked and I would recommend her without reservation to anyone seeking a knowledgeable and charming but tough agent to help them find a house to buy in Southern Orange County. This letter of reference could stop at this point but would lack depth without explanation. My wife and I moved to California from New York about two years ago when Carol found us a rental house in Laguna Beach. Our plan was simple – spend a year looking for a house to buy in an neighborhood that most fit our needs. While we were free to seek the advice of any agent, and there were many who were eager, only Carol displayed the patience and understanding we needed. Other agents told us of their skills and depth of knowledge, but Carol actually gave us information about neighborhoods not easily found in published sources and carefully weighed t…

Carol Lee is the best residential real estate agent with whom I have ever worked and I would recommend her without reservation to anyone seeking a knowledgeable and charming but tough agent to help them find a house to buy in Southern Orange County. This letter of reference could stop at this point but would lack depth without explanation. My wife and I moved to California from New York about two years ago when Carol found us a rental house in Laguna Beach. Our plan was simple – spend a year looking for a house to buy in an neighborhood that most fit our needs. While we were free to seek the advice of any agent, and there were many who were eager, only Carol displayed the patience and understanding we needed. Other agents told us of their skills and depth of knowledge, but Carol actually gave us information about neighborhoods not easily found in published sources and carefully weighed the pros and cons of neighborhoods with us. Carol showed us every house we wanted to see plus more, all with patience and understanding of our needs. Unlike with other agents, we never wasted our time seeing houses that did not fit our criteria. And, if we changed our minds about what we wanted, Carol took note and then adjusted her search criteria. Our tours were always well executed. Carol confirmed all appointments and clearly valued our time above that of her own. During the year we looked for a house, Carol went far beyond what typical agents do – she wrote letters to homeowners in neighborhoods in which we were interested to solicit houses for sale, she contacted other agents to look for pocket listings, and she helped with our kids when we toured houses, all with her typical elegant, charming, graceful and pleasant personality! Personality – as a New York real estate developer, I have met and worked with many agents, who lack personality. Carol’s grace and charm should not be underestimated. During our contract negotiations, Carol did not back down. She understood the nuances of our purchase contract, coordinated all aspects of the negotiations and successfully closed the sale without wavering in her advocacy for our needs. My wife and I would recommend Carol to any of our friends. We hope you have the privilege of working with her.

Alex

When I decided to move to Orange County, my Mom kept raving that she knew the perfect agent to get me started. Sometimes my Mom can exaggerate about things, but nine months after Carol and I began scouring listings and cruising all around Irvine I now know this was no exaggeration. I could not have hoped to work with as friendly, knowledgeable, or patient an agent. We found this short sale property which looked like a good deal, and although Carol cautioned about the complexities that come with the short sale, we went after it. It took over five months to have our bid accepted, at which point I was having second thoughts (some of which were just out of spite). Carol could have become frustrated or persuaded me to just get the deal done and call it a day, but instead, she said with her ever-positive attitude that the right place would come. Then I got an email from Carol at 6 AM the day a…

When I decided to move to Orange County, my Mom kept raving that she knew the perfect agent to get me started. Sometimes my Mom can exaggerate about things, but nine months after Carol and I began scouring listings and cruising all around Irvine I now know this was no exaggeration. I could not have hoped to work with as friendly, knowledgeable, or patient an agent. We found this short sale property which looked like a good deal, and although Carol cautioned about the complexities that come with the short sale, we went after it. It took over five months to have our bid accepted, at which point I was having second thoughts (some of which were just out of spite). Carol could have become frustrated or persuaded me to just get the deal done and call it a day, but instead, she said with her ever-positive attitude that the right place would come. Then I got an email from Carol at 6 AM the day a new listing was posted (no exaggeration): it was the one. Carol hustled to get my bid in first and in the end, saved me from unnecessarily increasing the offer. Carol was only concerned with my best interests throughout the entire process, and really what more could you ask for in a Realtor®? Thanks so much, Carol!

Norva L.

We have been working with Nikko Kelaidis at Carol Lee's office and have found a truly thoughtful young man to help us through our experience in completing negotiations and the contract on our home. Nikko was very kind and answered questions for us as we completed the contract. He was always quickly responsive as he worked with the owner and ourselves to find solutions. He is a remarkable young man and really has a sense of how to work with people. We have already recommended the agency to several friends. Carol Lee was our first contact as we found a home that was her listing, and she immediately responded that the home was gone, but wanted to know what the expectations for a home for us included. I sent a list, and continued looking. Carol Lee responded within a month that the house we had been looking at returned to market. The rest is history, and we move after Christmas. Carol Lee as…

We have been working with Nikko Kelaidis at Carol Lee's office and have found a truly thoughtful young man to help us through our experience in completing negotiations and the contract on our home. Nikko was very kind and answered questions for us as we completed the contract. He was always quickly responsive as he worked with the owner and ourselves to find solutions. He is a remarkable young man and really has a sense of how to work with people. We have already recommended the agency to several friends. Carol Lee was our first contact as we found a home that was her listing, and she immediately responded that the home was gone, but wanted to know what the expectations for a home for us included. I sent a list, and continued looking. Carol Lee responded within a month that the house we had been looking at returned to market. The rest is history, and we move after Christmas. Carol Lee assigned Nikko to work with us and we have had very professional experience with him.

Buyer

My husband and I just bought our dream home, and the experience was made that much sweeter because we had someone like Carol taking care of us. We contacted Carol through Zillow and received a phone call within 5 minutes! (A responsiveness that continued throughout the entire process). She toured us through our home the very next day and then also showed us other homes in the area. Carol wanted to show us what our money could get us in different neighborhoods throughout Newport Beach, to ensure we made an educated decision. As we negotiated for our home, Carol navigated us through a difficult seller and guided us to a final purchase price that was competitive to the market. Carol's team is also amazing as they assisted in a 30 day close - they were so good, we ended up closing 2 days early! Carol's resources are endless as well. She has put us in touch with great contractors and interior…

My husband and I just bought our dream home, and the experience was made that much sweeter because we had someone like Carol taking care of us. We contacted Carol through Zillow and received a phone call within 5 minutes! (A responsiveness that continued throughout the entire process). She toured us through our home the very next day and then also showed us other homes in the area. Carol wanted to show us what our money could get us in different neighborhoods throughout Newport Beach, to ensure we made an educated decision. As we negotiated for our home, Carol navigated us through a difficult seller and guided us to a final purchase price that was competitive to the market. Carol's team is also amazing as they assisted in a 30 day close - they were so good, we ended up closing 2 days early! Carol's resources are endless as well. She has put us in touch with great contractors and interior designers. We can't say enough about Carol and her team!

CJ B.

Carol and her team are absolutely the best real estate professionals I have had the pleasure of working with in Southern California. Carol's knowledge of the marketplace is way beyond that of any other Realtor® that I have met in Orange County. Carol leads her team with grace and professionalism; she is fair, a tough negotiator, deal-oriented. But at the end of the day, her business is to serve clients with integrity and respect. Carol is truly a trusted advisor in all aspects of the real estate transaction. She has excellent resources she puts to work for her clients, as necessary for a smooth real estate transaction. Carol was available 24/7 in her elegant way to serve and guide me to make the right decision, for all parties concerned at every turn. I am so proud to call her my new friend, she will always be my first call for any real estate transaction I participate in within in SoCal…

Carol and her team are absolutely the best real estate professionals I have had the pleasure of working with in Southern California. Carol's knowledge of the marketplace is way beyond that of any other Realtor® that I have met in Orange County. Carol leads her team with grace and professionalism; she is fair, a tough negotiator, deal-oriented. But at the end of the day, her business is to serve clients with integrity and respect. Carol is truly a trusted advisor in all aspects of the real estate transaction. She has excellent resources she puts to work for her clients, as necessary for a smooth real estate transaction. Carol was available 24/7 in her elegant way to serve and guide me to make the right decision, for all parties concerned at every turn. I am so proud to call her my new friend, she will always be my first call for any real estate transaction I participate in within in SoCal. Call upon her - she and her team rock!

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Carol's professionalism, savvy, warmth and positivity have gained her an international network of qualified buyers and sellers from San Francisco, New York, Miami, Chicago, Shanghai, Hong Kong, Dubai, and beyond.

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